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PRIVACY POLICY

Dreamcatcher Cabins Privacy Policy

Last updated: March 2026

Dreamcatcher Cabins is committed to protecting your privacy and handling your personal data transparently and securely.

1. Who We Are

Dreamcatcher Cabins
Bridgend Cottage
Station Rd
Gartmore
FK8 3RR

Phone: 07982 232642
Email: hello@dreamcatcherscabins.co.uk

For the purposes of data protection law, Dreamcatcher Cabins is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following information:

Information you provide directly

  • Name

  • Email address

  • Telephone number

  • Booking details

  • Payment details (processed via secure third-party providers)

Information collected automatically

When you visit our website we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

3. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Communicate with you about your stay

  • Respond to enquiries

  • Improve our website and services

  • Comply with legal obligations

We only process your personal data where we have a legal basis, including:

  • Contract (to manage bookings)

  • Legitimate interests (running and improving our business)

  • Legal obligations

  • Consent (for optional marketing or analytics cookies)

4. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

  • Payment processors

  • Booking platforms

  • Website hosting providers

  • IT service providers

  • Legal or regulatory authorities if required

All third parties are required to handle your data securely.

5. Data Retention

We only keep personal data for as long as necessary, including:

  • Booking records for accounting and legal purposes

  • Enquiry emails for customer service

  • Website analytics data for performance monitoring

6. Your Data Protection Rights

Under UK data protection law you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Data portability

To exercise any of these rights please contact:

hello@dreamcatcherscabins.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

7. Data Security

We take appropriate technical and organisational measures to protect personal data from loss, misuse or unauthorised access.

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.